We understand that things change, so you can request a refund for ClimbOut here.
When is the last date to request a refund?
Ticket refunds can only be made two months before the festival (24th March 2024).
Can someone go in my place?
Yes. If you are no longer able to attend but have found someone who is able to attend in your place then please contact us no later than 1st May 2024.
What if I’m booked onto courses?
If you’re requesting a refund, we’ll refund your full ticket price (less payment processor fees).
If you want to transfer your course booking to someone else, they must meet the course criteria. They may be able to change courses but this will depend on availability.
How much will you refund?
If you’re requesting a refund, we’ll refund your full ticket price (less payment processor fees).